Aira is free on the T
Travel. Commute. Explore.
Get 24/7 access to visual interpreters at no cost to you throughout the MBTA. Download the Aira smartphone app using the options below and start using it today.
How the pilot supports riders
AccessAI is a collaborative pilot program designed to test the use of Aira, a visual interpreting service, as a potential solution for providing better tools for indoor and outdoor accessible navigation for people who are blind or have low vision.
- Step 1: Install Download the Aira app and set up your account in minutes.
- Step 2: Connect Start a session when you need visual assistance on the MBTA.
- Step 3: Move confidently Use support for navigation, reading, locating, and confirming details as you travel.
Ways to participate
Community participation helps programs like this stay practical, accountable, and focused on real rider needs. If you want to go deeper, you can attend training sessions, join a focus group, or reach out with questions.
We also share updates and resources through the FAQ and blog, so you can check back when it’s convenient.
Notes for everyday life around transit
Practical planningMobility is rarely just about the train or the bus. It includes the place you start, the destination, and the small logistics in between. When trips involve unexpected changes—like a building issue at home or at work—having a plan can reduce stress and keep your day on track.
For example, if a leak or burst pipe disrupts access in a building, people sometimes look for a water damage restoration service in Boston to stabilize the space quickly and make it safe to use again. That kind of support can help restore a routine when schedules are tight.
And if you’re coordinating a relocation—whether it’s moving apartments, changing offices, or transporting equipment for a project—working with movers in Boston can simplify the details so you can stay focused on what matters. With fewer loose ends, it’s easier to keep accessibility and independence at the center of the plan.