Equal access to visual information for anyone, anytime, anywhere is our mission.
Aira and the MBTA are working to make the T more accessible.
As part of an ongoing effort to become the global standard for accessible public transit, the MBTA and Aira are collaborating on a revolutionary pilot program to provide better indoor and outdoor navigation for people who are blind or have low vision using the T.
Thousands of customers who are blind or low vision utilize MBTA services. Navigating stations and finding bus stops are two of the largest concerns raised by this group. The Access AI Pilot is designed to test the use of Aira, a visual interpreting service, as a solution. Through the use of this innovative smartphone video technology, customers on the T can connect to Aira’s remote professional agents available to assist with station navigation, locating bus stops and or obtaining other needed visual information.
Free access to Aira’s visual interpreter service will be available as part of the Access AI Pilot Program throughout the MBTA’s subway, bus, ferry & commuter rail systems from May 1, 2019 through October 31, 2019.